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KVKK Disclosure Text

As RoyalRoute Airport Transfer, we place great importance on the protection of our customers' personal data. Therefore, we would like to inform you about how your personal data is processed, the purpose of its processing, and your rights under the Turkish Personal Data Protection Law No. 6698 ("KVKK").

1. Data Controller

In accordance with the Personal Data Protection Law No. 6698 ("KVKK"), your personal data will be processed by RoyalRoute Airport Transfer as the data controller.

2. Personal Data Processed

RoyalRoute may process the following personal data:

  • Name, surname, identification information
  • Contact information (phone number, email address)
  • Payment and billing information
  • Travel information and transfer requests
  • Internet usage data (such as cookies and IP address)

3. Purpose of Processing Personal Data

Your collected personal data may be processed for the following purposes:

  • Providing and managing airport transfer services
  • Executing reservation processes
  • Processing payment transactions
  • Handling customer requests and complaints
  • Fulfilling legal obligations
  • Enhancing our services and conducting satisfaction analysis

4. Transfer of Personal Data

Your personal data may be transferred for the above purposes to authorized public institutions and organizations, our business partners, authorized third parties, and within the scope of legal requirements, domestically or internationally.

5. Methods of Collecting Personal Data

Your personal data is collected through our website, mobile application, call center, and customer service channels in both electronic and physical formats.

6. Retention Period of Personal Data

Your personal data will be retained for the required period in accordance with applicable laws and our company's legal obligations. After this period, your data will be securely deleted.

7. Your Rights Under the KVKK

According to Article 11 of the KVKK, you have the following rights regarding your personal data:

  • To learn whether your personal data has been processed,
  • If processed, to request information regarding it,
  • To learn the purpose of processing your personal data and whether it has been used in accordance with that purpose,
  • To learn the third parties to whom your data has been transferred domestically or internationally,
  • To request the correction of incomplete or incorrect data,
  • To request the deletion or destruction of your personal data within the framework of the legal conditions provided in the KVKK,
  • To request that third parties, to whom the data has been transferred, be informed of any corrections, deletions, or destructions of personal data,
  • To object to the occurrence of any unfavorable result based solely on automated systems processing your data,
  • To claim compensation in the event that you suffer harm due to unlawful processing of your personal data.

8. Contact

To exercise your rights under the KVKK, you can contact us using the following details:

  • Email: [email protected]
  • Phone: +90 532 015 44 70
  • Address: KONUKSEVER MAH. GAZİ BLV. NO: 220 MURATPAŞA/ANTALYA